return-policy
Educationist Return & Replacement Policy
- Institute-Controlled Payments
- All tuition fees must be submitted directly to Educationist each month (via bank transfer, Easypaisa, or official receipt).
- When the fee is paid to the institute, Educationist takes full responsibility for adjustments in case of inconvenience, cancellation, or tutor replacement.
- Tutor Replacement Guarantee
- If a student or parent is dissatisfied within the first 3 classes (or 7 days, whichever comes first), Educationist will arrange a replacement teacher at no extra charge.
- In case of continued dissatisfaction, the fee will be adjusted for the remaining classes or refunded according to the institute’s discretion.
- Direct Payments to Teachers
- If parents choose to pay teachers directly, Educationist cannot guarantee any refund or adjustment.
- The financial agreement in that case is solely between the parent and the teacher. The institute can assist in mediation but has no legal or financial liability.
- Cancellations & Refunds
- Refunds are only applicable when payment is made through Educationist.
- Administrative or onboarding fees (if any) are non-refundable after class commencement.
- Record Keeping
- All fee receipts and class confirmations must be acknowledged through official institute communication channels (WhatsApp, email, or portal).
